FREQUENTLY ASKED QUESTIONS.
Yes. We are fully registered and licensed under the Private Security Regulatory Authority (PSRA) as required by the Private Security Regulation Act of 2016. All our security officers are vetted, registered, and hold valid Guard Force Numbers (GFNs). We also comply strictly with Ministry of Labour statutory guidelines and minimum wage regulations.
Our recruitment process is rigorous. Candidates must present a valid Certificate of Good Conduct from the Directorate of Criminal Investigations (DCI), academic credentials, traceable guarantors, and undergo comprehensive physical fitness and medical screening.
Our average response time ranges between 5 to 10 minutes, depending on traffic and proximity. We strategically position dedicated Rapid Response Units (RRU) within key operational zones to ensure quick deployment upon signal receipt.
Yes. All our modern IP and HD CCTV installations support secure remote viewing. As long as your system has an active internet connection, you can view live and recorded video feeds on your smartphone, tablet, or laptop from anywhere.
There are many reasons why an executive or VIP would choose personal security services. Executives could be in charge of large companies that are worth millions or more, leaving them to be a high-valued target for robbery, assault, and more. There could be threats made against executives and even bribery.
Yes. We conduct a site risk assessment prior to issuing a quote. Based on your location, vulnerability factors, and budget, we tailor a combined solution utilizing physical guarding, electronic systems, or both.
When an alarm or panic button is triggered, a signal is transmitted instantly to our 24/7 Control Room. Dispatch controllers immediately attempt to contact you for status confirmation while simultaneously routing the nearest Rapid Response Vehicle to your location.
Our 24/7 Control Center monitors shift check-ins continuously. If a guard fails to report or is absent, a standby relief officer is dispatched immediately from our nearest operational hub to ensure uninterrupted coverage.